SAP Support Consultant

We are looking for the following SAP Support consultant for our renowned client in Indonesia. English and Bahasa Language skill is a must.

5-10 years of support experience working in an SAP environment in respective skills (SAP ECC - SD, MM, LE, TMS, HR, MDM, EWM, FICO) and strong ITIL Knowledge.
Take ownership of customer issues reported and see problems through to resolution
Research, diagnose, troubleshoot, and identify solutions to resolve customer issues
Resolves issues of Medium/High complexity
Works closely with offshore client team as one team
Does deep analysis of issues report and captures findings
Provide prompt and accurate feedback to customers
Ensure proper recording and closure of all issues
Good Bilingual skills (English & Bahasa)
Prepare accurate and timely reports
Document knowledge in the form of knowledge base tech notes and articles
Follow the SLA for issues with respect to the severity.

Duration - initial 1 year, extendable
Onsite work- Indonesia
Please send an updated resume
ana@milores.net